Your role in detail:
- Manage and oversee all day-to-day operations of the PG facility, including supervising housekeeping,maintenance, and repairs.
- Ensure the facility is always clean, safe, and in good condition for the residents.
- Manage and maintain a high level of occupancy.
- Provide excellent customer service to the residents, and address their concerns and queries in a timely and effective manner.
- Coordinate with the maintenance and repairs team as needed.
- Oversee the billing and collection process for the residents, and ensure timely payment.
- Develop and implement policies and procedures to ensure smooth operations and compliance with relevant regulations and laws.
- Handling on the property resident escalations
- Train and manage the staff, and maintain a positive work environment.
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